Grow your skills.

Shows constant behaviour in similar situations (reliable and fair behaviour).

Communicates with respect at eye level.

Protects his/her team.

Delegates tasks in a constructively challenging and fair manner.

Respects the individuals needs.

Takes feedback as a gift.

Defines clear goals – short and long term.

Delegates tasks clearly.

Provides information, also for context – explains: Why do we do this? Helps understanding the overarching goals.

Gives honestly and timely feedback in order to keep the focus on the goal.

Discusses issues in a timely manner.

Gives praise.

Is available as constructive escalation path.

Does not do finger pointing upon mistakes.

Acts as example, is hands on to deliver towards the goals.

Inspires himself/herself and others for every single project.

Is proactively connecting and networking (new employees, customers etc.).

Is self-assured and confident.

Is visible at customer and employee events.

Can lead the communication in difficult situations.

Actively leaves safe and used paths.

Is at disposition for new tasks, customers and locations.

Consumes different media.

Questions him/herself, others and processes.

Questions statements like „That's the way we have always done it.” and “That has been much better in the past.” Always..

Constantly seeks new challenges and approaches.

Visits exhibitions, events, concerts and reads a lot.

Is interested in the tasks of other units.

Defines team goals and shares these with the team.

Has a customer strategy and shares it with the team.

Acts proactively, beyond the day to day business.

Thinks and acts entrepreneurial.

Works with structures and processes.

Keeps meetings focused.

Knows and understands KPIs.

Is able to prioritize and time manage for him/herself and the team.

Is available for the team.

Provides presence and creates visibility for the team members.

Commonly seeks solutions for issues and mistakes.

Delegates responsibility actively.

Is close to the team’s tasks, understands needs and worries.

Creates different perspectives / allows and respects alternative working styles.

Voluntarily takes over tasks in the team, even if these are not the “coolest” ones.

Goes the extra mile to support others, especially in situations with extreme workload or lack of resources.

Teaches skills to his peers to enable others to improve.

Liaises with all team members and integrates others into the team.

Has the ability to say “no” in a way it is being accepted.